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Author Topic: Alert Forum Rules and Information  (Read 497 times)

Offline Zim

« Last Edit: December 31, 2015, 12:45:29 PM by Zim »

I'm only mean out of necessity.


Offline Zim

Re: Alert Forum Rules and Information
«Reply #1: December 31, 2015, 12:42:54 PM»
    These are definitions of different types of threads that can be posted and what must take place and be considered before creating a thread in this forum.
    • Scam –noun
      a.    A confidence game or other fraudulent scheme, esp. for making a quick profit; swindle.
      –verb (used with object)
      b.    To cheat or defraud with a scam.
    • A scam as it would apply to us in Furcadia, is when someone intentionally attempts to steal something from you with either some kind of force or deception.
      a.   In order for a scam to have occurred, an exchange must have been made.
    • An attempted scam is when someone tries to scam someone else, but for whatever reason a transaction does not take place.
      a.   Hopefully, because someone was cautious enough to realize what was going on.
      b.   In this case, a warning may need to be posted of suspicious behavior.
    • Suspicious behavior could include, but would not be limited to the following (which may not apply to ALL situations):
      a.   Selling life items for ridiculously low prices (IE: Life classics for $10)
      b.   Selling alts listed by someone else (IE: If Ginnie were to try and sell Turquoise)
      c.   Selling digos that they cannot show you before the sale
      d.   Claiming to be unable to use the secure trading system for whatever reason.
      e.   Please, keep in mind that these are just a few examples of things people have commonly done in the past when attempting to scam someone. These are things you should be wary of, but not always a sure sign of someone trying to scam you, and you should use your best judgment in all situations.
    • If you are making an alert here, you need to contact the Guardians on Furcadia or via the website's ticket system. http://support.furcadia.com
      a.   You must attempt to actually solve the problem; FAM cannot and will not solve the problems for you.
    • You must have contacted the person you intend to make an alert about before hand or at least made an attempt to.
    • If the incident was not recent, then don't post it. Recent means within the past 3-6 months. Anything beyond that is pushing it, unless you have been actively trying to have the issue resolved with Guardians the whole time.
    • Anyone caught making a false report on another member of the community to satisfy some personal vendetta will be suspended.
    • When making a comment in an alert thread, keep it on topic, relevant, and thoughtful. Off-topic or pointless comments will result in a suspension.
    • Do not post in old threads. - This practice is often called "thread necromancy" and will not be tolerated on the site.
      a. The exception being if it's an old thread that is still active. Check the post date on the last post that belongs to the person who created the original post for the thread. If the last post was a month or more ago, don't post.
    • We DO NOT DELETE THREADS. All threads are kept here for informational purposes.
      a.     Do not edit your thread to delete the information. It WILL be edited back.
    • Flaming will not be tolerated, regardless of the reason.

    Log Posting
    • Dragon's Eye Production's Terms of Service does not allow the posting or linking to any private whisper logs, or logs of conversations occurring in private, without the other parties permission.
      a.   Doing so is at your own risk.
      b.   Whisper logs may be removed from the posts without any notice or warning.
    • Do not post rumors or circulate inflammatory remarks about a user simply because of a grudge.
      a.   Any post that is made in bad faith will be removed and action taken against the user posting it.
    • Falsifying logs will not be tolerated.
    • To meet the requirements to post whispers you must ask permission to share the log end explain to the other party or parties involved that it is being shared with the members of Furcadia Alt Market.

    HOWEVER
    Quote
    We are not DEP and we therefore do not enforce their rules unless we are specifically asked to do so. Whisper logs are to be considered approved for posting unless there is obvious evidence that the other party did not consent to the posting of the log.


    These rules were created from the standards that Zodiac provided with the following:
    First and foremost before posting in the Alerts forum you need to clearly understand what a scam is.

    Quote from: www.dictionary.com
    scam
    noun
    1.    a confidence game or other fraudulent scheme, esp. for making a quick profit; swindle.
    verb (used with object)
    2.    to cheat or defraud with a scam.

    A scam as it would apply to us in Furcadia, is when someone intentionally attempts to steal something from you with either some kind of force or deception. In order for a scam to have occurred, an exchange must have been made.

    An attempted scam is when someone tries to scam someone else, but for whatever reason a transaction does not take place. Hopefully, because someone was cautious enough to realize what was going on. In this case, a warning may need to be posted of suspicious behavior.

    Suspicious behavior could include, but would not be limited to the following (which may not apply to ALL situations):
    • Selling life items for ridiculously low prices (IE: Life classics for $10)
    • Selling alts listed by someone else (IE: If Ginnie were to try and sell Turquoise)
    • Selling digos that they cannot show you before the sale
    • Claiming to be unable to use the secure trading system for whatever reason.

    Please, keep in mind that these are just a few examples of things people have commonly done in the past when attempting to scam someone. They are things you should be wary of, but not always a sure sign of someone trying to scam you, and you should use your judgment in all situations.

    Now that you have an understanding of some of these things, if you think they do no apply to your situation then you should not be posting here. If you really must post about a sour trading experience, it can be done so in the Trade Reviews or by using the Trader Feedback System on the user's profile.

    • If you are making an alert here, you need to contact the Guardians on Furcadia or by e-mail at [email protected] You must attempt to actually solve the problem, FAM cannot and will not solve the problems for you.
    • You must have contacted the person you intend to make an alert about before hand.
    • If the incident was not recent, then don't post it. Recent means within the past 3-6 months. Anything beyond that is pushing it, unless you have been actively trying to have the issue resolved with Guardians the whole time.
    [/list]
    « Last Edit: May 31, 2017, 05:02:14 PM by Zim »

    I'm only mean out of necessity.

    Offline Zim

    Re: Alert Forum Rules and Information
    «Reply #2: December 31, 2015, 12:43:29 PM»
    How to Report Art/Portrait Theft
    (Adapted from a message from Leah, former Furcadia Orders and Customer Service)

    For Finders:
    So you've found someone who is violating someone else's copyrights. Nice catch. What do you do next?

    • Do: Contact the artist.
    • Do: Tell the artist what they need to do next (or point them to this thread).
    • Do: Let the artist handle their own copyright issues.
    • Do Not: Harass the person using the artwork.

    For Artists:
    So your copyright is being violated. I'm sorry that it happened. Here are the steps you need to take to get your artwork removed in a timely manner:

    • Do: Politely contact the person using your artwork and talk with them about it. They may have purchased the image from someone else as a premade portrait, they may simply have not known any better.
    • Do: Let the person who is violating your copyright know that they can get the portrait cleared for free.
    • Do: Open a ticket with the Furcadia CMS site and include as much information as you can.
    • Do Not: Be rude, threatening, or harassing to the person using your artwork.

    On Proofs:
    Things accepted as proof:

    • Yes: Original sketches (signed/dated is even better)
    • Yes: Work in progress images (at least 3) frames of the portrait being shaded.
    • Yes: Layered Photoshop files.
    • Sometimes: High Resolution Versions.
    • Sometimes: DeviantART/Other archive pages that contain some form of dating.
    • No: The image in remappable colors. If the image was stolen there's a chance the portrait in remappable colors is floating around out there somewhere.
    • No: Flat shaded version of the image. Anyone can take a remappable version of the image and make all of the colors to flat colors.
    • No: Other images in the same "Style".
    • No: Your friend's word.

    Why do you want proofs anyhow?
    It is often very hard to tell who made what with pixel art. Because of this, it is extremely difficult for anyone to make a judgment call in that regard.

    What if I don't have proofs?
    They may examine your case and give you the benefit of the doubt in your first case, but we make no guarantees. While they would love to help you protect your copyrights, they can only help protect your work if you first take steps to protect yourself. In other words, you should start keeping proofs of your work in the future.

    About E-Mails:
    As the Guardians email is no longer the correct place to send your copyright issues, they ask that you open a ticket on the Furcadia CMS site.

    Be sure to include important information like your name, the name of the person using the portrait/name of the artist/etc. They can't help you if they don't know who you are.

    I'm only mean out of necessity.

    Offline Zim

    Re: Alert Forum Rules and Information
    «Reply #3: December 31, 2015, 12:44:06 PM»
    How to Identify a Scammer

    Along with announcing that our members need to be aware, I also like to include a list of helpful tips to help avoid scammers and to make sure that what you get is what you wanted.

    Here are some helpful hints for spotting scammers and how to safe trade:

        * Most scammers tend to sell valuable digos and alts at very low prices. The classic case is usually trading life wings for say, five portrait spaces or 200K in NeoPoints or something along those lines. These are the same people who run around screaming their advertisements all over Furcadia. This is generally always a good sign that they can't be trusted.

        * Most scammers will tell you trade first because they can't trust you. This is another common sign that they can't be trusted. While I understand many people have had issues with scammers, there are also a great number of people out there who can vouch for traders. Generally when someone says you need to trade first because they can't trust you, it's best to turn away. While this is not a guarantee, it's always best to be safe instead of sorry and burned because you were scammed.

        * Some scammers tend to have rather stupid account names to conduct their business under. Such as the user 'Awesome Alts' who took advantage of a font problem on FAM.

        * Before ever giving your half of a trade for an alt, always make sure to check the password of the alt given to you so that you can be sure it works. Granted you may have to be the person to pay first, but in the cases where they give you the alt, always check it before doing your trade.

    * Request to see the alt logged on as an extra percaution to your trade. When the alt is logged on you should request it join you and as an even further safety net, they could continue trade talks on the alt.

        * As soon as you get a new alt, change the e-mail FIRST (Be sure to confirm the change) and then change the password. Do it immediately. This way the person who had traded the alt to you cannot take it back from you or do dangerous things on it that in turn can get you in trouble since you were linked to the character.

        * Always, ALWAYS use the secure digo trading command. Familiarize yourself with how it works so that you don't get screwed. If you do not know how to use the secure trading feature, there is a handy list of commands here.

        * Always listen to your instincts. If you aren't sure about trading with someone then don't. Again, it's always better to be safe instead of sorry.

        * If you're unsure about someone's credibility, check out the trader review threads available at the many alt listing sites available, or their trader review page on their profile. This is why it's important to post trader reviews because it can make or break a trade.

        * Many scammers are starting to pay for digos and then cancelling the items on others. Sadly there really isn't much that can be done.

    Remember, DEP still does not support alt trading, at least not yet, and the problems are on the rise from what I have observed and heard. Unless you are the original owner of the character, there is generally not much that can be done, and Cironir is the one who has to handle all of these alt trading ordeals. This is why it's recommended not to trade until the new system comes out.

    Again, DEP does not support trading. If you are screwed over in a trade, then you can't do anything about it and neither can the Guardians. Yes, they could do something but according to the TOS they can't unless you're the owner. Give the Guardians (especially Cironir) a break, guys. I seriously doubt they like telling us traders there's nothing that they can do.

    * Special thanks to Toushin for taking the time to give us all these helpful tips. An additional thanks for allowing a posting on FAM. *

    I'm only mean out of necessity.

    Offline Zim

    Re: Alert Forum Rules and Information
    «Reply #4: December 31, 2015, 12:44:33 PM»
    Do you think you have been hacked?

    1.) No one hacked Furcadia to specifically get on your alt.

    2.) More than likely it was a small misstep on your end. Those who we like to claim as hacking an alt may have gotten lucky in finding an error.

    3.) Always make sure you didn't accept any password changes.

    4.) Was the alt set to your email?

    5.) Do your alts all have the same password? Is your password to easy: Dog, House, Bob, etc. If so, change them. Sometimes when you trade a person may try the password you gave them on other alts of yours. However, multiple passwords will not matter for long. Once the account system is in place you will have one password for your account of alts.

    6.) Do a virus scan. More than likely if you have an invader directly after your Furcadia files they have used a trojan. If you need help with trojan removal, please ask.

    7.) Try a Password Request.

    8.) Did or does anyone know your password to either your alt (were you sharing the alt with anyone?) or your email account?

    9.) Does anyone else use the computer you play Furcadia on?

    10.) Maybe your alt expired.

    I'm only mean out of necessity.

    Offline Zim

    Re: Alert Forum Rules and Information
    «Reply #5: December 31, 2015, 12:45:12 PM»
    Q: How can I keep my character safe?

    Almost all cases of character "theft" or hacking involve a victim who was careless with his password. If you follow these tips, you shouldn't have any problems.
    • Never reveal your character or e-mail passwords to anyone for any reason. Many problems are caused when players share their passwords with trusted friends who turn out not to be trustworthy. Moreover, DEP staff and Beekins do not need to know your password and will never ask for it. It is important that you not share your character passwords with other players unless you are okay with them seeing all of your other characters and, in the future, having access to your entire account (including features that allow the modification or enhancement of your account and characters).
    • Use passwords that are not easily guessed. Using personal information (such as your name or pet) as a password is a bad idea. People who know you may guess these as passwords. Other bad passwords include: password, login, changeme, test, private, and anything on this list. In light of the recent hacking, DEP recommends that you not use dictionary words as passwords. The best passwords are at least 10 characters long and consist of random letters and numbers, such as iGz93MVaPY.
    • Don't use the same password for more than one character. If you're using the same password for multiple characters, the loss of one character puts the other characters at risk.
    • Use a strong password for your e-mail address, and make sure it's not the same password that you use for any of your characters. If someone gains access to your character's registered e-mail address, he can gain access to all characters registered to it.
    • Don't share or trade alts. Many character and Digo problems are experienced by alt traders who use the same password on a traded character as they use for their other alts.
    • If you share a computer with other Furcadia players or use a public computer, don't store your passwords in your ini files. Furcadia saves passwords by default, but you can turn off this feature by going to Start -> Furcadia -> Configuration and Troubleshooting. Click the Gameplay tab, and make sure that the box labeled "Save passwords" is not checked.


    Q: I think that my character was stolen. What should I do?

    First, try resetting the password. (See here for instructions.) If that does not work, write to Cironir ([email protected]) with the following information:
    • The name(s) of your main character(s): this is used to verify identity.
    • The name of the compromised character.
    • How you obtained the character.
    • If you created the character, the address to which it was registered when you created it.
    • When you were last able to log into the character.
    • The names of anyone that you have reason to believe might have changed your password, and if so, why.
    • The names of your most recent alt trading partners.
    • Whether you have ever shared your password (for any character) with another player, and if so, with whom.
    • Whether you used the same password for multiple characters. (Don't disclose your actual password, just whether it was the same as your password for other alts; it helps to know any factors that might have put your characters at risk.)
    • Whether you share a computer with any other Furcadia players.
    • Whether the compromised character had any Digos on it, and if so, which Digos.


    Q: I got an e-mail asking me to confirm my change of password, but I never tried to change my password. What does this mean, and what should I do?

    This means that someone attempted to use the Change Lost Password service. Don't worry! Your password will not be changed unless you click the link in your e-mail. If you didn't request the new password, then don't click the link!

    This doesn't necessarily mean that someone is trying to "steal" your character. Sometimes, players mistakenly believe that they still have a character but just don't remember the password, so they try to reset the password. This is harmless as long as you don't click the confirmation link. Repeated requests, on the other hand, may be a sign of wrongdoing. If you get several password change requests, you should forward one (with the full header information) to [email protected].

    If you are worried about the security of your character, you should consider changing the password on your own with the Change Character Password service. See above for password safety tips.

    I'm only mean out of necessity.